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Drug Test Systems Customer ServiceDrug Test Systems ensures the highest quality products, competitive prices and, exceptional customer service.Credit Card Security We have taken every precaution to make your transactions secure. We use VeriSign, which is the leading provider of digital trust services that enable businesses and consumers to engage in commerce and communications with confidence. VeriSign's digital trust services create a trusted environment that is powered by a global infrastructure that manages more than 6.5 billion communications and transactions a day. Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone at 1-888-805-4849. All account information submitted to us is safely isolated from unauthorized Internet access. Ways to Place an Order 1. Online with secure credit card purchasing. 2. Phone us your order. Call Toll Free 1-888-805-4849 3. Fax us. Fill out the online order form and print it out and fax it to us at: 603-749-1119 4. Mail to: DrugTestSystems.com, 38 Crosby Road, Unit 4, Dover, NH 03820 How to Pay We accept Visa and MasterCard. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. Orders paid by money order are sent within 24 hours. If you are sending a money order or check, please make it payable to DrugTestSystems.com Our Mailing Address DrugTestSystems.com 38 Crosby Road, Unit 4 Dover, NH 03820 sales@drugtestsystems.com Orders placed Saturday and Sunday are shipped on Monday. Orders placed after the cutoff on Friday will be shipped on Monday. International At this time we are not accepting international credit card orders. Returns
Please make sure the name and address you enter as the billing address is correct. If the name and address you enter does not match the name and address that the credit card company has for that credit card account, the order will be canceled. If your billing address is a P.O. box then we can ship your order to your home address or your work address but we will require a signature when the package is delivered. Also, any order that has an invalid email address will not be shipped. Please make sure you enter a valid email address. Address Corrections Any address that is changed by the customer after the order is shipped or an incorrect or incomplete address will be charged an address correction fee of $10.00. Examples: no apartment number given, wrong zip code, wrong street number, etc. Out of stock items If an item you ordered is out of stock, we will e-mail you for substitution or if no reply to email we will take the out of stock item off the order. Product Guarantees DrugTestSystems.com is not responsible for health or fitness claims or any general or specific guarantees made by manufacturers of any product. Disclaimer All of the products listed on this web site are considered to be drug or alcohol "screening" products unless otherwise stated. The test results generated by these products are intended to provide "preliminary results" only. Individual test results that are non-negative are considered to be preliminary results and need to be supported with a laboratory based confirmation test. |
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